Frequently Asked Questions

Everything you need to know about our plant-based cleaning products and professional cleaning services. 
Can't find your answer? Email us at Howdy@greengocleaningco.com or call (828) 553-8982.

ABOUT OUR PRODUCTS

  • Every Green Go product is plant-based, handcrafted in small batches in Pisgah Forest, NC, and formulated without synthetic fragrance or fillers. We never use industrially derived fragrances, only pure essential oils chosen for their anti-inflammatory and anti-fungal properties. Every ingredient is listed, every claim is specific, and nothing goes in the bottle that we wouldn't want in our own home.

  • Yes. All of our products are non-toxic and formulated without harsh chemicals, bleach, or synthetic fragrance. They are safe for use around children, pets, and anyone with sensitivities or allergies to conventional cleaning products.

  • All countertops including butcher block, marble, concrete, stone, and Formica, plus all floor types, sinks, tubs, toilets, baseboards, fans, and appliances. One bottle handles every room.

  • Every ingredient is listed on each product page. Our All Purpose Spray, for example, contains just three plant-derived ingredients: Isopropyl Alcohol, Decyl Glucoside, and Pure Essential Oils. We keep it short on purpose.

  • All of our products are free from synthetic fragrance. We scent exclusively with pure essential oils. If you have specific sensitivities, please email us and we can help you find the right product.

ORDERING & SHIPPING

  • Shop online at greengocleaningco.com. If you're local to Brevard, select "local pickup" at checkout to skip the shipping fee and pick up at our shop at 145 King Street, Suite B, Brevard, NC 28712.

  • Yes! We ship anywhere in the U.S. Orders typically ship within 3–5 business days, packaged in eco-friendly materials whenever possible.

  • Yes. We offer a subscription option on select products so you automatically restock on your schedule at a discounted rate. Never run out of your non-toxic cleaner again.

  • Yes. Green Go digital gift cards are available from $25 and are valid on all products and cleaning services. They're delivered instantly by email with no expiration date.

CLEANING SERVICES

  • We serve Brevard, Pisgah Forest, Etowah, Cedar Mountain, Penrose, Connestee, Sherwood Forest, Horseshoe, Mills River, and Rosman. We occasionally take on deep cleans, move-outs, and monthly cleans for Lake Toxaway, Arden, Flat Rock, Fletcher, Hendersonville, Asheville, and surrounding areas.

  • We offer recurring residential cleaning, deep cleans, move-in and move-out cleans, and vacation rental turnover cleaning. All services use our own plant-based, non-toxic products, nothing from the store shelf.

  • Always. We use exclusively our own Green Go cleaning line on every job, the same products available in our shop. No synthetic fragrance, no harsh chemicals, ever.

  • Fill out the contact form at greengocleaningco.com/contact to get started. We'll set up a consultation for your property.

  • We require 48 hours notice to cancel or reschedule a cleaning. Cancellations made within 48 hours of the scheduled appointment may be subject to a $50 fee. Contact us by phone or text at (828) 553-8982.

REFILLS & LOCAL PICKUP

  • You have three options: order bulk by the ounce online and receive your refill in a cleaned, recycled container; bring your empty bottle to the Transylvania Farmers Market and we'll fill it on the spot; or place your labeled container in our pickup bin at the shop and we'll notify you when it's ready.

  • We sell at the Transylvania Farmers Market most Saturdays — check our Instagram @green.go.cleaning.co for weekly schedule updates. Our products are also available at local stockists across Transylvania County. See the full list at greengocleaningco.com/stockists.

  • Yes. Drop any empty Green Go bottles in our bin outside the shop at 145 King Street, Suite B, Brevard, NC, we'll clean and reuse them.

  • Yes, local pickup is always free. Pick up at our Brevard shop or at the Transylvania Farmers Market when we're scheduled. Your confirmation email will include pickup details and hours.

DROP BOX

Payment & Keys

A small black drop box labeled 'Green Go Drop Box' with a green flower illustration on the front, mounted on a tan brick wall with a green door to the right.

PICK UP BOX

Order Pick-up and Large Drop-offs

A black bin located outside a building near a green door with a digital lock. A sign on the wall reads 'Order Pick Up' in red text over blue, and the words 'Green Go Cleaning' in red.

Located at our Shop:

145 King Street, Suite B, Brevard, NC 28712